프린트 하기

OS환경 : Oracle Linux 6.8 (64bit)


DB 환경 : Oracle Database 11.2.0.4


방법 : 오라클 11g R2 ADRCI 를 이용한 IPS(Incident Packaging Service) 가이드

IPS(Incident Packaging Service) 란?

ORACLE 11g 이상의 버전에서는 problem (Database 에서 발생한 에러코드)과 incident (에러가 발생한 기록)에 관련된 trace file 들을 자동으로 수집해주는 기능을 제공함

이 기능을 IPS (Incident Packaging Service) 라고 하며, 인터페이스로 GUI 환경과 ADRCI command 를 제공함

Database 에 발생한 모든 심각한 에러들은 각각의 incident 를 생성함

IPS 를 통해서 생성된 압축 파일은 에러에 대한 alert.log file, 모든 trace file 과 진단 정보를 포함하고 있기 때문에, 

해당 error 에 대한 정보수집을 간편히 수행할 수 있음



용어 설명
Problem - Database 의 Critical 에러 ( 예 : ORA-00600, ORA-07445, ORA-04031 등 )
Incident - 각 사건 숫자 ID 를 내포하고 있는 문제의 단일 occurrence
(Problem 1 회 발생을 의미하며 ORA-00600 에러가 3 번 발생할 경우 ORA-0600 Problem 이 3 번의 Incident 가 기록되었다고 할 수 있음)


사용법

adrci 실행 후 problem 확인

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$ adrci
 
ADRCI: Release 11.2.0.4.0 - Production on Mon Aug 17 08:00:29 2020
 
Copyright (c) 19822011, Oracle and/or its affiliates.  All rights reserved.
 
ADR base = "/oracle/app/oracle"
 
adrci> show problem
 
ADR Home = /oracle/app/oracle/diag/rdbms/orcl11/ORCL11:
*************************************************************************
PROBLEM_ID           PROBLEM_KEY                                                 LAST_INCIDENT        LASTINC_TIME                             
-------------------- ----------------------------------------------------------- -------------------- ---------------------------------------- 
1                    ORA 600 [kzsviver:1]                                        115385               2020-07-30 08:19:21.462000 +09:00       
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener1527:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener1523:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/clients/user_oracle/host_3827751472_80:
*************************************************************************
PROBLEM_ID           PROBLEM_KEY                                                 LAST_INCIDENT        LASTINC_TIME                             
-------------------- ----------------------------------------------------------- -------------------- ---------------------------------------- 
1                    oci 10847                                                   1                    2020-08-12 21:03:29.737000 +09:00       
1 rows fetched



adrci 실행 후 incident 확인

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$ adrci
 
ADRCI: Release 11.2.0.4.0 - Production on Mon Aug 17 07:45:23 2020
 
Copyright (c) 19822011, Oracle and/or its affiliates.  All rights reserved.
 
ADR base = "/oracle/app/oracle"
 
adrci> show incident
 
ADR Home = /oracle/app/oracle/diag/rdbms/orcl11/ORCL11:
*************************************************************************
INCIDENT_ID          PROBLEM_KEY                                                 CREATE_TIME                              
-------------------- ----------------------------------------------------------- ---------------------------------------- 
115385               ORA 600 [kzsviver:1]                                        2020-07-30 08:19:21.462000 +09:00       
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener1527:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/tnslsnr/ORACLE11/listener1523:
*************************************************************************
0 rows fetched
 
ADR Home = /oracle/app/oracle/diag/clients/user_oracle/host_3827751472_80:
*************************************************************************
INCIDENT_ID          PROBLEM_KEY                                                 CREATE_TIME                              
-------------------- ----------------------------------------------------------- ---------------------------------------- 
1                    oci 10847                                                   2020-08-12 21:03:29.737000 +09:00       
1 rows fetched



incident detail 확인

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adrci> show incident -mode detail -"incident_id=115385"
 
ADR Home = /oracle/app/oracle/diag/rdbms/orcl11/ORCL11:
*************************************************************************
 
**********************************************************
INCIDENT INFO RECORD 1
**********************************************************
   INCIDENT_ID                   115385
   STATUS                        ready
   CREATE_TIME                   2020-07-30 08:19:21.462000 +09:00
   PROBLEM_ID                    1
   CLOSE_TIME                    <NULL>
   FLOOD_CONTROLLED              none
   ERROR_FACILITY                ORA
   ERROR_NUMBER                  600
   ERROR_ARG1                    kzsviver:1
   ERROR_ARG2                    <NULL>
   ERROR_ARG3                    <NULL>
   ERROR_ARG4                    <NULL>
   ERROR_ARG5                    <NULL>
   ERROR_ARG6                    <NULL>
   ERROR_ARG7                    <NULL>
   ERROR_ARG8                    <NULL>
   ERROR_ARG9                    <NULL>
   ERROR_ARG10                   <NULL>
   ERROR_ARG11                   <NULL>
   ERROR_ARG12                   <NULL>
   SIGNALLING_COMPONENT          <NULL>
   SIGNALLING_SUBCOMPONENT       <NULL>
   SUSPECT_COMPONENT             <NULL>
   SUSPECT_SUBCOMPONENT          <NULL>
   ECID                          <NULL>
   IMPACTS                       0
   PROBLEM_KEY                   ORA 600 [kzsviver:1]
   FIRST_INCIDENT                115385
   FIRSTINC_TIME                 2020-07-30 08:19:21.462000 +09:00
   LAST_INCIDENT                 115385
   LASTINC_TIME                  2020-07-30 08:19:21.462000 +09:00
   IMPACT1                       0
   IMPACT2                       0
   IMPACT3                       0
   IMPACT4                       0
   KEY_NAME                      ProcId
   KEY_VALUE                     23.57
   KEY_NAME                      Client ProcId
   KEY_VALUE                     oracle@ORACLE11 (TNS V1-V3).16056_140250745501440
   KEY_NAME                      SID
   KEY_VALUE                     35.1257
   OWNER_ID                      1
   INCIDENT_FILE                 /oracle/app/oracle/diag/rdbms/orcl11/ORCL11/trace/ORCL11_ora_16056.trc
   OWNER_ID                      1
   INCIDENT_FILE                 /oracle/app/oracle/diag/rdbms/orcl11/ORCL11/incident/incdir_115385/ORCL11_ora_16056_i115385.trc
1 rows fetched



incident ips pack 실행

incident id 115385 에 관련된 trace file 들을 /tmp directory 에 압축파일로 생성함

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adrci> ips pack incident 115385 in /tmp
Generated package 3 in file /tmp/ORA600kzs_20200817075240_COM_1.zip, mode complete

tmp 경로에 incident 메세지의 정보를 압축해줌



압축파일 확인

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$ cd /tmp
$ ls -ltr 
total 1068
-rw-r--r--  1 oracle dba  1051200 Aug 17 07:52 ORA600kzs_20200817075240_COM_1.zip
$ unzip ORA600kzs_20200817075240_COM_1.zip
$ ls -ltr
total 1068
-rw-r--r--  1 oracle dba  1051200 Aug 17 07:52 ORA600kzs_20200817075240_COM_1.zip
drwxr-xr-x  3 oracle dba     4096 Aug 17 07:54 diag



파일 상세 확인

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$ cd diag/rdbms/orcl11/ORCL11/
$ ls -ltr
total 20
drwxr-xr-3 oracle dba 4096 Aug 17 07:54 incpkg
drwxr-xr-3 oracle dba 4096 Aug 17 07:54 incident
drwxr-xr-2 oracle dba 4096 Aug 17 07:54 alert
drwxr-xr-2 oracle dba 4096 Aug 17 07:54 trace
drwxr-xr-2 oracle dba 4096 Aug 17 07:54 hm
$ find . 
.
./trace
./trace/ORCL11_diag_10932.trc
./trace/TEST2.txt
./trace/alert_ORCL11.log
./trace/TEST.txt
./trace/ORCL11_dbrm_10934.trm
./trace/ORCL11_ora_16056.trm
./trace/ORCL11_mmon_10950.trc
./trace/ORCL11_vktm_10926.trm
./trace/ORCL11_ora_16056.trc
./trace/ORCL11_m000_10982.trc
./trace/ORCL11_dbrm_10934.trc
./trace/afiedt.buf
./trace/ORCL11_vktm_10926.trc
./trace/ORCL11_mmon_10950.trm
./trace/ORCL11_m000_10982.trm
./trace/ORCL11_diag_10932.trm
./hm
./hm/HMREPORT_HM_RUN_41.hm
./hm/HMREPORT_HM_RUN_21.hm
./incident
./incident/incdir_115385
./incident/incdir_115385/ORCL11_ora_16056_i115385.trc
./incident/incdir_115385/ORCL11_ora_16056_i115385.trm
./alert
./alert/log.xml
./incpkg
./incpkg/pkg_3
./incpkg/pkg_3/seq_1
./incpkg/pkg_3/seq_1/config.xml
./incpkg/pkg_3/seq_1/export
./incpkg/pkg_3/seq_1/export/INCCKEY.dmp
./incpkg/pkg_3/seq_1/export/INCIDENT.dmp
./incpkg/pkg_3/seq_1/export/IPS_PACKAGE_FILE.dmp
./incpkg/pkg_3/seq_1/export/IPS_PACKAGE_HISTORY.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_ACTION.dmp
./incpkg/pkg_3/seq_1/export/EM_USER_ACTIVITY.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_ACTION_PARAMETER.dmp
./incpkg/pkg_3/seq_1/export/IPS_PACKAGE_INCIDENT.dmp
./incpkg/pkg_3/seq_1/export/PROBLEM.dmp
./incpkg/pkg_3/seq_1/export/IPS_CONFIGURATION.dmp
./incpkg/pkg_3/seq_1/export/INCIDENT_FILE.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_ACTION_PARAMETER_DEF.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_ACTION_DEF.dmp
./incpkg/pkg_3/seq_1/export/IPS_FILE_COPY_LOG.dmp
./incpkg/pkg_3/seq_1/export/HM_RUN.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_INCIDENT_ACTION_MAP.dmp
./incpkg/pkg_3/seq_1/export/IPS_PACKAGE.dmp
./incpkg/pkg_3/seq_1/export/DDE_USER_INCIDENT_TYPE.dmp
./incpkg/pkg_3/seq_1/export/IPS_FILE_METADATA.dmp
./incpkg/pkg_3/seq_1/opatch
./incpkg/pkg_3/seq_1/opatch/opatch.xml
./incpkg/pkg_3/seq_1/opatch/opatch.log
./incpkg/pkg_3/seq_1/metadata.xml
./incpkg/pkg_3/seq_1/crs
./incpkg/pkg_3/seq_1/crs/crsdiag.log
./incpkg/pkg_3/seq_1/manifest_3_1.xml
./incpkg/pkg_3/seq_1/manifest_3_1.html
./incpkg/pkg_3/seq_1/manifest_3_1.txt

alert log와 다양한 파일들이 있음



incident ips pack 삭제

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$ cd /tmp
$ rm -rf ORA600kzs_20200817075240_COM_1.zip diag/



problem ips pack 실행

problem id 1에 관련된 trace file 들을 /tmp directory 에 압축파일로 생성함

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adrci> ips pack problem 1 in /tmp
DIA-48448: This command does not support multiple ADR homes

ADR home이 여러개라서 명령어가 실행되지 않음



현재 ADR home 목록 확인

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adrci> show home
ADR Homes: 
diag/rdbms/orcl11/ORCL11
diag/tnslsnr/ORACLE11/listener
diag/tnslsnr/ORACLE11/listener1527
diag/tnslsnr/ORACLE11/listener1523
diag/clients/user_oracle/host_3827751472_80



show problem에서 나온 problem이 있는 ADR 경로를 home 으로 지정

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adrci> set home diag/rdbms/orcl11/ORCL11
 
adrci> show home
ADR Homes: 
diag/rdbms/orcl11/ORCL11



problem ips pack 재실행

problem id 1에 관련된 trace file 들을 /tmp directory 에 압축파일로 생성함

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adrci> ips pack problem 1 in /tmp
Generated package 4 in file /tmp/ORA600kzs_20200817081003_COM_1.zip, mode complete

tmp 경로에 problem 메세지의 정보를 압축해줌



압축파일 확인

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$ cd /tmp
$ ls -ltr
total 1060
-rw-r--r--  1 oracle dba  1051386 Aug 17 08:10 ORA600kzs_20200817081003_COM_1.zip
$ unzip ORA600kzs_20200817081003_COM_1.zip
$ ls -ltr
total 1064
-rw-r--r--  1 oracle dba  1051386 Aug 17 08:10 ORA600kzs_20200817081003_COM_1.zip
drwxr-xr-x  3 oracle dba     4096 Aug 17 08:13 diag



파일 상세 확인

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$ cd diag/rdbms/orcl11/ORCL11/
$ ls -ltr
total 20
drwxr-xr-3 oracle dba 4096 Aug 17 08:13 incpkg
drwxr-xr-3 oracle dba 4096 Aug 17 08:13 incident
drwxr-xr-2 oracle dba 4096 Aug 17 08:13 alert
drwxr-xr-2 oracle dba 4096 Aug 17 08:13 trace
drwxr-xr-2 oracle dba 4096 Aug 17 08:13 hm
$ find . 
.
./trace
./trace/ORCL11_diag_10932.trc
./trace/TEST2.txt
./trace/alert_ORCL11.log
./trace/TEST.txt
./trace/ORCL11_dbrm_10934.trm
./trace/ORCL11_ora_16056.trm
./trace/ORCL11_mmon_10950.trc
./trace/ORCL11_vktm_10926.trm
./trace/ORCL11_ora_16056.trc
./trace/ORCL11_m000_10982.trc
./trace/ORCL11_dbrm_10934.trc
./trace/afiedt.buf
./trace/ORCL11_vktm_10926.trc
./trace/ORCL11_mmon_10950.trm
./trace/ORCL11_m000_10982.trm
./trace/ORCL11_diag_10932.trm
./hm
./hm/HMREPORT_HM_RUN_41.hm
./hm/HMREPORT_HM_RUN_21.hm
./incident
./incident/incdir_115385
./incident/incdir_115385/ORCL11_ora_16056_i115385.trc
./incident/incdir_115385/ORCL11_ora_16056_i115385.trm
./alert
./alert/log.xml
./incpkg
./incpkg/pkg_4
./incpkg/pkg_4/seq_1
./incpkg/pkg_4/seq_1/config.xml
./incpkg/pkg_4/seq_1/manifest_4_1.html
./incpkg/pkg_4/seq_1/export
./incpkg/pkg_4/seq_1/export/INCCKEY.dmp
./incpkg/pkg_4/seq_1/export/INCIDENT.dmp
./incpkg/pkg_4/seq_1/export/IPS_PACKAGE_FILE.dmp
./incpkg/pkg_4/seq_1/export/IPS_PACKAGE_HISTORY.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_ACTION.dmp
./incpkg/pkg_4/seq_1/export/EM_USER_ACTIVITY.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_ACTION_PARAMETER.dmp
./incpkg/pkg_4/seq_1/export/IPS_PACKAGE_INCIDENT.dmp
./incpkg/pkg_4/seq_1/export/PROBLEM.dmp
./incpkg/pkg_4/seq_1/export/IPS_CONFIGURATION.dmp
./incpkg/pkg_4/seq_1/export/INCIDENT_FILE.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_ACTION_PARAMETER_DEF.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_ACTION_DEF.dmp
./incpkg/pkg_4/seq_1/export/IPS_FILE_COPY_LOG.dmp
./incpkg/pkg_4/seq_1/export/HM_RUN.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_INCIDENT_ACTION_MAP.dmp
./incpkg/pkg_4/seq_1/export/IPS_PACKAGE.dmp
./incpkg/pkg_4/seq_1/export/DDE_USER_INCIDENT_TYPE.dmp
./incpkg/pkg_4/seq_1/export/IPS_FILE_METADATA.dmp
./incpkg/pkg_4/seq_1/manifest_4_1.xml
./incpkg/pkg_4/seq_1/opatch
./incpkg/pkg_4/seq_1/opatch/opatch.xml
./incpkg/pkg_4/seq_1/opatch/opatch.log
./incpkg/pkg_4/seq_1/metadata.xml
./incpkg/pkg_4/seq_1/crs
./incpkg/pkg_4/seq_1/crs/crsdiag.log
./incpkg/pkg_4/seq_1/manifest_4_1.txt

alert log와 다양한 파일들이 있음



ips pack problemkey 실행

problem_key 'ORA 600' 를 가지는 모든 problem 에 관련된 trace file 들을 현재 directory 에 압축파일로 생성함

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$ pwd
/home/oracle
$ adrci
 
ADRCI: Release 11.2.0.4.0 - Production on Mon Aug 17 08:16:56 2020
 
Copyright (c) 19822011, Oracle and/or its affiliates.  All rights reserved.
 
ADR base = "/oracle/app/oracle"
 
adrci> set home diag/rdbms/orcl11/ORCL11
adrci> ips pack problemkey "ORA 600 [kzsviver:1]"
Generated package 5 in file /home/oracle/ORA600kzs_20200817081956_COM_1.zip, mode complete

현재 경로에 problemkey에 대한 정보를 압축해줌



시간으로 ips pack 명령 수행1

최근 8초 이내에 발생한 incident 에 대한 압축 파일을 생성

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adrci> ips pack seconds 10



시간으로 ips pack 명령 수행2

특정 시간대의 incident 에 대한 압축파일을 생성

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adrci> set home diag/rdbms/orcl11/ORCL11
adrci> ips pack time '2020-07-30 00:00:00.00' to '2020-07-30 23:00:00.00'
Generated package 6 in file /home/oracle/ORA600kzs_20200817082607_COM_1.zip, mode complete



이렇게 ips pack 를 생성후 SR에 업로드하여 원인 분석요청을 하면됨



참조 : http://blog.naver.com/jinh2004/80109023150

https://positivemh.tistory.com/544

https://positivemh.tistory.com/607

https://positivemh.tistory.com/645

https://positivemh.tistory.com/631

https://community.oracle.com/thread/1059734?start=0&tstart=0

https://otsteam.tistory.com/59

https://oracle-base.com/articles/11g/automatic-diagnostics-repository-11gr1

https://positivemh.tistory.com/546

https://positivemh.tistory.com/648